Not only did I have an amazing flight crew on a recent flight, not only did I get upgraded at the 6-day window on every flight, but when my Dreamliner launch flight to WAW from ORD cancelled due to the 787 grounding, I called customer service to change my flight so I could return to New York 5 days early.
I was surprised - and gratified - that the very nice woman at the other end of the phone not only got me on a flight at the exact time I would have asked for the next morning - but she also said that she was waiving any change fees (I did not even broach the subject of fees).
Thank you, Delta!
I was surprised - and gratified - that the very nice woman at the other end of the phone not only got me on a flight at the exact time I would have asked for the next morning - but she also said that she was waiving any change fees (I did not even broach the subject of fees).
Thank you, Delta!