I have held off asking this, thinking I could find something on the DL site. I can't seem to find much and I don't know if what I am reading has been updated. The new medallion 2013 thread is worthless with 100+ pages to read. I called the DL DM line. The agent was borderline hostile; I am not sure why. He gave me very curt answers and he clearly didn't want to be bothered. So does anyone know where I can find this info? Has it been published yet? What about booking EC for free, how many bags are allowed and can we still change an award ticket without penality?
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