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Amex DL Reserve MQM boost shenanigans [12.31.2012 transaction not credited]

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Last year I swiped my last 3000$ to reach the 30K in spend needed for the 15K MQM boost on December 31, but the merchant didn't post it until the 1st so it went towards 2013 spend.

I called Amex who said they could see I swiped on the 31st, but they have been utterly unhelpful in clearing this up.

The T&C just say spend in a calendar year and don't me took a posting date. Further, a rep I spoke with on the phone in December told me I just had to swipe the card on the 31st for it to count.

Help please!

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