I cancelled a flight a few weeks ago due to weather. I had used miles to upgrade to First. The first flight was cancelled, but that was rebooked. Then THAT flight got cancelled, and what they rebooked me on would be useless- I would just turn around and fly home. This was during one of the blizzards up here, so they happily refunded my money.
I assumed that they would redeposit the points I used for an upgrade, but just looked and they did not. Are those points forfeit? It was cancelled due to weather, and the flight was not taken. Right now hold times are over 30 minutes so I figured I would ask here first.
I assumed that they would redeposit the points I used for an upgrade, but just looked and they did not. Are those points forfeit? It was cancelled due to weather, and the flight was not taken. Right now hold times are over 30 minutes so I figured I would ask here first.