Recently, I encountered a situation (again) where the Delta.com website was advertising a fare higher than that on the ITA Google Search or Kayak.com.
The following site provides an article on the same situation that we oftentimes encounter:
http://www.zdnet.com/delta-airlines-...ng-7000015542/
I phoned the Medallion Gold Desk and they were unable to honor the lower fare. However, after an e-mail to customer care, I quickly had the situation resolved and the lower fare was honored.
The following site provides an article on the same situation that we oftentimes encounter:
http://www.zdnet.com/delta-airlines-...ng-7000015542/
I phoned the Medallion Gold Desk and they were unable to honor the lower fare. However, after an e-mail to customer care, I quickly had the situation resolved and the lower fare was honored.