Some help/advice

Hi All

I usually don't post much cause I usually go with the flow. I have a few miles on Delta ... pushing 3M and have over 1M in the bank. I don't use miles much as mainly my travel is business and when I don't have to work, the last thing I want to do is travel some more. Been loyal with Delta ...dating back to Western being incorporated into the system...

Anyway, Wife and Child Unit have wanted to take a few trips lately and so want to use miles. I go to the award page, look for suitable travel, find flights that are close to desired time table, etc. I look at the seat assignments when looking at possibilities so they can sit together and then book the award and all of a sudden the whole plane is sold out once I hit the button to book. Web page let's me book the trips but with no seat assignments.

Now, am I being unreasonable here or does this seem a tade shady? Not asking for Economy plus or stellar seats ... just two together ... it looks wide open and then nothing. Maybe I am tired and preturbed. Red Eyed SFO to ALB last night and then had a long day with the clients... so don't want to lose my cool until I think things over but it just seems, when booking award, you should be able to get what they present on the web as far as availability.

Please advise. I asked nice reservation lady whom I might speak with and she hung up on me. That sort of twisted a kink in my stomache beacust I very very very veryy rarely complain and like giving out those job well done cards...


just sayin

thanks for any advance or insight

Mike