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Can't OLCI with AA leg in PNR?

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OLCI for my JFK LAX flight tomorrow won't work and the nice people at the platinum line, who checked this out with web support and 2 supervisors, came to the conclusion it is due to the AA leg (I continue to SAF) on the PNR.

I guess I find it hard to believe that I cannot check in online for the Delta transcon flight so I was wondering if anyone else has run into this or if anyone has any ideas?

Thanks in advance!

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