The last few times I've flown out of BOS the PreCheck line was clogged up with passengers from the general boarding line. The TSA agents I spoke with said DL asked the TSA to try taking people from other lines through the x-ray/magnetometer that is supposed to be dedicated to PreCheck.
The times I was there were during the peak afternoon rush. The line just to get to the agent checking IDs/BPs was twenty deep and held up because the x-ray/magnetometer areas were congested and chaotic. Once I got past the ID check there was nobody really directing the people being funneled over from general boarding. Some of them received instructions to keep shoes on/laptops and liquids in bags, others ignored this. It made for a very slow process and again there was a line of 15-20 people waiting to go through the magnetometer.
In all it took about 25 minutes to get through the checkpoint using PreCheck. I'm not a fan of this new pilot program and hope DL gets the message that it is really slowing things down for people with PreCheck.
The times I was there were during the peak afternoon rush. The line just to get to the agent checking IDs/BPs was twenty deep and held up because the x-ray/magnetometer areas were congested and chaotic. Once I got past the ID check there was nobody really directing the people being funneled over from general boarding. Some of them received instructions to keep shoes on/laptops and liquids in bags, others ignored this. It made for a very slow process and again there was a line of 15-20 people waiting to go through the magnetometer.
In all it took about 25 minutes to get through the checkpoint using PreCheck. I'm not a fan of this new pilot program and hope DL gets the message that it is really slowing things down for people with PreCheck.