Flying LAX-FCO-TLV on an itinerary booked on orbitz but on 006 stock where TLV-JFK-SFO on the inbound was on DL.
As a PM, whenever I fly with my kids on Skyteam we get 2 bags per since they are with me and I'm PM. Today the AZ/AF supervisor at LAX made me pay 200 usd for 6 bags to total for 3 people. My understanding was that the Skyteam rules were supposed to be harmonized and I have flown this way in the past. Called the PM line and they issued me a $200 travel voucher but still - isn't there some way to have this not happen in the first place?! Anyone know if there is some website printout I can show the AZ agents in the future? Frustration!
As a PM, whenever I fly with my kids on Skyteam we get 2 bags per since they are with me and I'm PM. Today the AZ/AF supervisor at LAX made me pay 200 usd for 6 bags to total for 3 people. My understanding was that the Skyteam rules were supposed to be harmonized and I have flown this way in the past. Called the PM line and they issued me a $200 travel voucher but still - isn't there some way to have this not happen in the first place?! Anyone know if there is some website printout I can show the AZ agents in the future? Frustration!