Hi all - so I've been around a few month, but this is potentially my first "miss-connect" (I think that's what it's called). If I miss my connection, what should I be prepared to do/say? Who do I talk to? Where should I go? What do I ask for?
Here's the info and story:
I'm currently booked:
LGA-ATL-SNA
DL847/DL1289
GM on M fare
DL1289 is the last ATL-SNA flight of the day, departs at 7:15pm from A24.
I am now in flight, on the way to ATL. DL847 LGA-ATL was not "delayed" until just before we took off at 4:45, long after the boarding door was closed, which was just at/before 4:00pm.
We sat around for a while at the gate, then pilot said we were waiting for another plane to move before we could back out, then a lot more sitting and waiting. We finally took off at 4:45.
Anyway, On this route I usually land and take off from A terminal, so I don't mind the very short 35 minute layover. However today we're landing in E11, which leaves me approximately 11 minutes to get from E11to A24 assuming we land at the currently scheduled time of 6:54 (assuming 10 minutes for taxing and jetway).
Don't get me wrong, I'm happy to run, and I've done it before - but I just don't think I'm gonna make it.
No other options to SNA tonight. If the rebook me to LAX, will they pay for my taxi down to SNA? Or if I'm rebooked tomorrow morning, will they cover the hotel in ATL. There are so many variables, and considering this is my first I figured you all might be able to provide some advice based on your experiences!
Thanks in advance!
Here's the info and story:
I'm currently booked:
LGA-ATL-SNA
DL847/DL1289
GM on M fare
DL1289 is the last ATL-SNA flight of the day, departs at 7:15pm from A24.
I am now in flight, on the way to ATL. DL847 LGA-ATL was not "delayed" until just before we took off at 4:45, long after the boarding door was closed, which was just at/before 4:00pm.
We sat around for a while at the gate, then pilot said we were waiting for another plane to move before we could back out, then a lot more sitting and waiting. We finally took off at 4:45.
Anyway, On this route I usually land and take off from A terminal, so I don't mind the very short 35 minute layover. However today we're landing in E11, which leaves me approximately 11 minutes to get from E11to A24 assuming we land at the currently scheduled time of 6:54 (assuming 10 minutes for taxing and jetway).
Don't get me wrong, I'm happy to run, and I've done it before - but I just don't think I'm gonna make it.
No other options to SNA tonight. If the rebook me to LAX, will they pay for my taxi down to SNA? Or if I'm rebooked tomorrow morning, will they cover the hotel in ATL. There are so many variables, and considering this is my first I figured you all might be able to provide some advice based on your experiences!
Thanks in advance!