Hi Everyone,
Many of you have seen the issue I've had with MQM/RDM posting for a trip on a ticked booked via the DM Desk (http://www.flyertalk.com/forum/delta...-full-mqm.html).
In looking at the receipt today, I noticed that the $25 phone ticketing fee had been charged at booking.
Given the MQM/RDM issue and finding this, I called the DM Desk immediately. The agent said this can happen when the voucher is applied and, if the agent putting the ticket together does not catch it, the $25 is charged.
It was no issue getting my $25 back, but wanted to make others aware of it.
:)
Many of you have seen the issue I've had with MQM/RDM posting for a trip on a ticked booked via the DM Desk (http://www.flyertalk.com/forum/delta...-full-mqm.html).
In looking at the receipt today, I noticed that the $25 phone ticketing fee had been charged at booking.
Given the MQM/RDM issue and finding this, I called the DM Desk immediately. The agent said this can happen when the voucher is applied and, if the agent putting the ticket together does not catch it, the $25 is charged.
It was no issue getting my $25 back, but wanted to make others aware of it.
:)